Study Guides and Strategies Web site logo and index link


*
index * search * visitor center *

Study Guides index of guidesProblem solving
and decision making:
Managing by Exception

Adaptability is not imitation.
It means power of
resistance and assimilation.

Mahatma Gandhi,
Indian 1869 - 1948

  (When more than one text box displays, use <tab> or mouse to move
from one box to the next)

Exercise text:
This exercise will help you identify matters of importance within a problem.

  1. Briefly write out your problem
  2. The identify eight "aspects" or characteristics of the problem
  3. Now number each, from 1 -8, with "1" being most important, "8" the least
  4. Now eliminate the 4 least important!
  5. Focus on those four remaining.

    One strategy is to chose one that is most "doable" where you will have the best chance of success toward solving the problem. This will give you confidence to continue with the other three, and solve your problem!

Additional adaptive techniques to problem solving

Managing by exception
Work on those matters that are critical to you, and leave matters to others that are not.  Strategizing and prioritizing:

Example:  You tutor a child in math.  You become aware that the family situation is troubled, but you haven't the training, skills and professional experience or qualification to help:

You inform the case manager for his/her action and recommendation, but continue to focus on the supporting the child with his/her homework

Informing the manager is the most appropriate first step.
Following the manager's advise the second.
Continuing to help with homework a third.
Just being there to listen in a supportive manner a fourth.

Flash exercise contributed by Chuck Yust, David Cheng, Mike Lafrombois, and Dr. Brad Hokanson, Interactive Media (DHA 4384) School of Design, University of Minnesota.



Joe's professional and personal webpages

Digg | Facebook | Google Bookmarks
Newsvine | Reddit | StumbleUpon

 

 Website overview: Since 1996 the Study Guides and Strategies web site has been researched, authored, maintained and supported by Joe Landsberger as an international, learner-centric, educational public service. Permission is granted to freely copy, adapt, and distribute individual Study Guides in print format in non-commercial educational settings that benefit learners. Please be aware that the Guides welcome, and are under, continuous review and revision. For that reason, digitization and reproduction of all content on the Internet can only be with permission through a licensed agreement. Linking to the Guides is encouraged!